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Privacy Policy

Privacy Policy

Last updated: 10/02/24

At Sentinel Prime Group and its conglomerates, which include Sentinel Prime Foundation, Sentinel Prime Logistics, Sentinel Solar Solutions, Urban Threads by Sentinel Prime Group, and QuickFill, a division of Sentinel Prime Group (collectively referred to as the "Company" or "we"), we value the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect this information. By accessing our websites or using our services, you consent to the terms outlined here.

1. Collection of Personal Information

We may collect various types of personal information about individuals, including but not limited to:

Contact information (such as names, addresses, phone numbers, and email addresses).
Financial information (such as credit card details and billing information).
Business-related information (such as job titles, company names, and professional contact details).
Location information (such as IP addresses and GPS data).
Cookies and usage data.

We collect this information when you:

Interact with our websites, applications, products, or services.
Communicate with us via email, phone, or other channels.
Participate in surveys, contests, or promotions.
Provide feedback or reviews.
Make purchases or donations.

2. Use of Personal Information

We collect personal information for the following purposes:

To provide and maintain our products, services, and websites.
To process payments, donations, and fulfill orders.
To communicate with you, respond to inquiries, and provide customer support.
To send you newsletters, updates, marketing materials, and promotional offers.
To analyze and improve our products, services, and user experiences.
To conduct research, surveys, and statistical analyses.
To comply with legal obligations or protect our rights and interests.

3. Disclosure of Personal Information

We may share your personal information with third parties, but only to the extent necessary to provide our services, comply with legal obligations, or protect our rights and interests. Third parties include:

Service providers, business partners, and contractors assisting us in our operations.
Payment processors and financial institutions to facilitate transactions.
Legal and regulatory authorities, if required by law or in response to legal requests.
Successors in the event of a merger, acquisition, or other business transaction.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security

We prioritize the security of your personal information and take appropriate measures to protect it against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Links to Third-Party Websites

Our websites or services may contain links to third-party websites or services. We do not control the content or privacy practices of these third parties, and we are not responsible for their practices. We encourage you to review the privacy policies of those third parties before providing any personal information.

6. Children's Privacy

Our websites and services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have unintentionally collected personal information from a child, we will take prompt action to delete it from our records.

7. Your Rights

You have the right to access, correct, or delete your personal information in our possession. You may also unsubscribe from marketing communications by following the instructions in our emails or contacting us directly. However, please note that certain information may be retained for legal or legitimate business purposes.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our websites with the updated date. We encourage you to review this policy periodically to stay informed about any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

Sentinel Prime Group
Address: Whisken Avenue,Crowthorne 
Email: [email protected]
Phone: +27 72 362 2132

Thank you for entrusting your personal information with us. We are committed to protecting your privacy and ensuring transparent data practices.